Fixing Third-Party Risk Before It Fails an Audit
The average global bank relies on thousands of third-party vendors — from cloud providers to offshore developers, to regtech and data services. And with regulators raising expectations on third-party oversight (TPRM), banks that rely on spreadsheets or informal controls are exposed to unnecessary audit and compliance risk.
🔍 A 2023 EY study found that 58% of banks failed to maintain real-time risk visibility across their critical vendors.
The Root of the Problem
Most institutions struggle because their vendor oversight models are fragmented or outdated. Common issues include:
- Tiering vendors by intuition instead of exposure
- Missing or outdated onboarding checklists
- Poor control testing documentation
- Inconsistent SLAs and contract reviews
- No dashboard or system of record
- Limited linkage to risk, compliance, or IA teams
- This leaves the institution vulnerable — not only to exam findings but also operational disruptions.
What a Scalable TPRM Framework Looks Like
At PGMP, we help financial institutions build integrated, scalable third-party risk programs. Key elements include:
📌 Tiering Models — Based on data access, operational criticality, and regulatory exposure
📝 Onboarding Kits — Standardized by risk tier with required documentation
🔁 Review Cycles — Annual and event-based assessments by tier
⏱️ SLA Language — Structured wording on breach reporting, issue response, and penalties
📊 Dashboards — Real-time reporting on due diligence, renewals, and audit-readiness
🧩 According to ISACA, firms with integrated TPRM programs are 35% more likely to pass regulator and internal audit reviews without escalations.
Case Snapshot: TPRM Uplift at an Investment Bank
Challenge: A U.S.-based investment bank had 4,000 vendors but no unified view of risk exposure or SLA compliance.
PGMP Approach:
- Categorized vendors into 4 tiers based on criticality
- Designed onboarding kits and control checklists per tier
- Implemented breach escalation workflows
- Built dashboards in Tableau to track onboarding, renewal, and risk metrics
- Delivered remediation tracker integrated with legal, risk, and compliance teams
Outcome: Bank passed NYDFS exam with no vendor-related findings and reduced critical vendor onboarding time by 40%.