Fixing Third-Party Risk Before It Fails an Audit

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Fixing Third-Party Risk Before It Fails an Audit

The average global bank relies on thousands of third-party vendors — from cloud providers to offshore developers, to regtech and data services. And with regulators raising expectations on third-party oversight (TPRM), banks that rely on spreadsheets or informal controls are exposed to unnecessary audit and compliance risk.

🔍 A 2023 EY study found that 58% of banks failed to maintain real-time risk visibility across their critical vendors.

 

The Root of the Problem

 

Most institutions struggle because their vendor oversight models are fragmented or outdated. Common issues include:

 

  • Tiering vendors by intuition instead of exposure
  • Missing or outdated onboarding checklists
  • Poor control testing documentation
  • Inconsistent SLAs and contract reviews
  • No dashboard or system of record
  • Limited linkage to risk, compliance, or IA teams
  • This leaves the institution vulnerable — not only to exam findings but also operational disruptions.

 

What a Scalable TPRM Framework Looks Like

 

At PGMP, we help financial institutions build integrated, scalable third-party risk programs. Key elements include:

 

📌 Tiering Models — Based on data access, operational criticality, and regulatory exposure

📝 Onboarding Kits — Standardized by risk tier with required documentation

🔁 Review Cycles — Annual and event-based assessments by tier

⏱️ SLA Language — Structured wording on breach reporting, issue response, and penalties

📊 Dashboards — Real-time reporting on due diligence, renewals, and audit-readiness

🧩 According to ISACA, firms with integrated TPRM programs are 35% more likely to pass regulator and internal audit reviews without escalations.

Case Snapshot: TPRM Uplift at an Investment Bank

 

Challenge: A U.S.-based investment bank had 4,000 vendors but no unified view of risk exposure or SLA compliance.

 

PGMP Approach:

 

  • Categorized vendors into 4 tiers based on criticality
  • Designed onboarding kits and control checklists per tier
  • Implemented breach escalation workflows
  • Built dashboards in Tableau to track onboarding, renewal, and risk metrics
  • Delivered remediation tracker integrated with legal, risk, and compliance teams

Outcome: Bank passed NYDFS exam with no vendor-related findings and reduced critical vendor onboarding time by 40%.

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