Delivering Programs That Actually Deliver

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Delivering Programs That Actually Deliver

In the last decade, the traditional role of program management in financial services has undergone a seismic shift. As institutions face shrinking margins, expanding regulatory expectations, and increasing digital pressure, Program Management as a Service (PgMaaS) has emerged as a delivery model that brings execution strength without bloating internal teams.

According to McKinsey, “Banks that link their transformation agenda to a centralized portfolio office realize up to 30% faster implementation and fewer failed programs.”

Why PgMaaS Is Growing in Demand

  1. Embedded Capability, Not Just Oversight PgMaaS delivers experienced program leaders who don’t just track — they lead. They intervene, escalate, structure, and deliver in tight coordination with sponsors and stakeholders.

  2. Regulator-Ready Execution Whether facing SR 21-12, FRB exams, or OCC expectations, PgMaaS includes integrated governance and documentation frameworks that meet audit and regulatory scrutiny.

  3. Budget Predictability With PgMaaS, institutions can forecast delivery costs accurately — outcomes-based engagement replaces hourly tracking, creating transparency for CFOs and COOs.

What Makes a Successful PgMaaS Deployment


✔ Executive sponsorship and portfolio-level visibility
✔ Workstreams with clearly defined KPIs and business alignment
✔ Embedded delivery PMs working with risk, data, and tech leads
✔ Agile tracking tools and templates (e.g., RAID logs, burndown dashboards)
✔ Weekly steering pack summaries for enterprise visibility

📌 “Organizations that prioritize delivery governance with dedicated program leads outperform peers by up to 40% in large transformation programs.” – Harvard Business Review (2021)

Case Snapshot: PgMaaS at a Global Bank

 

Challenge: A global bank needed to deliver a multi-entity Volcker Rule remediation with overlapping deadlines and conflicting vendor inputs.

 

PGMP deployed three embedded program leads across Treasury, Risk, and Legal. Within weeks, the team:


  • Created an integrated milestone roadmap
  • Standardized RAID logs across five programs
  • Facilitated weekly steering meetings with compliance, business, and external counsel
  • Produced exam-ready documentation and issue closure artifacts

Result: The bank achieved regulatory clearance two quarters ahead of schedule, with internal audit validating all issues as “sustainably closed.”

How to Adopt PgMaaS at Your Institution

 

Start with a light-touch capability assessment. Identify:


  • Critical programs with execution risk
  • Vendor- or regulator-sensitive initiatives
  • Business owners with capacity or resource challenges

From there, PGMP designs an embedded PgMaaS model tailored to your governance maturity, project landscape, and reporting cadence.

Looking to elevate delivery with minimal risk? Our embedded program leaders deliver outcomes — not just updates.

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